Shipping

Regarding shipping costs for the official www.poseplus.net online store :


Hong Kong local:

  • Only SF Express delivery service is available; regular mail or self-pickup is not available.
  • Delivery fee starts from HKD 40 per order (limited to commercial addresses and SF Express stations, SF Express service centers, and SF Express smart lockers); additional fees apply to residential or remote areas.
  • No specific delivery time is specified.
  • To check your package status, please visit www.sf-express.com.

Other matters:

  • Once we receive your order, we will ship it out within two to three business days (office hours: Monday to Friday, excluding Saturdays, Sundays and Hong Kong public holidays).
  • After your order is shipped, the system will automatically send the mailing or courier tracking number to your registered email address. For any questions regarding package tracking, please contact the postal or courier company directly.
  • In the event of natural disasters, man-made disasters, or delays, damages, or losses of packages caused by postal or courier companies, POSE + will make every effort to assist buyers in seeking compensation from the postal or courier companies; however, the decision to accept compensation and the amount of compensation are at the discretion of the postal or courier company. Our company is not responsible for any delays, damages, or losses of packages caused by natural disasters, man-made disasters, or postal or courier companies, and will not provide any compensation for such delays or losses.
  • For information on missing or missing items after receipt, please see "After sales" on this website.

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www.poseplus.net Official Webstore delivery charges:

 

Destination: Hong Kong

  • SF Express Only
  • Courier charges HKD40.00 and UP (per order) (Door delivery service to business area, also applicable to SF Service Ctr., SF Stores and EF Locker); Surcharge (per order) for residential area or remote area.
  • We cannot cater specific delivery time.
  • For tracking: please always go to sf-express.com .

 

Other remarks:

  • Once you've confirmed your order, we will process it within 2-3 working days (working days: Monday to Friday, Except HK public holidays)
  • Once we've sent your order, you will receive auto email from system with your order tracking number. For tracking, please also go to HK post or courier website to see more details.
  • In case of parcel delay, damage, destroy or total loss caused by the postage service or couriers or natural disasters, POSE + will assist buyer to file compensation claim with the postage or courier company. However, POSE + is not responsible for any delay, damage, loss of parcel caused by natural disasters or couriers/postage. POSE + will NOT accept any replacement or refund claim due to above.
  • For missing parts or defect items, please see details from “After sales” from our website.